Mamagama Maternity T-Shirts Terms and Conditions

Mamagama Maternity T-Shirts Terms and Conditions


Welcome to Mamagama. This site is the property of Mamagama Maternity USA, LLC. The following Terms of Use constitute a binding agreement between Mamagama and you governing your use of the website. By using and/or visiting the mamagamaworld.com you signify your assent to both these Terms of Use and mamagamaworld.com Privacy Policy. You can use this website only if you agree with the Terms of Use and Privacy Policy, so please read them carefully. If you do not agree to use these Terms of Use, please do not use this website.

The Terms of Use can be updated from time to time without any notice to you. For this reason, please verify them before placing your order. Any changes after the placing and our confirmation of the orderwill not affect the order except when required by the law.

Account / Password security

When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You may change your password at any time by updating your Account Profile page. In addition, you agree to immediately notify mamagamaworld.com of any unauthorized use of your password or account or any other breach of security. mamagamaworld.com cannot and will not be liable for any loss or damage arising from your failure to protect your password or account.

By registering with mamagamaworld.com, you represent that you are of legal age to form a binding contract and are not a person barred by any laws from using the mamagamaworld.com Website. You agree to provide true, accurate, current and complete information about yourself in all required fields of the registration form. If any of your information changes, you agree to update your registration information as soon as possible. If mamagamaworld.com suspects that your registration information is not complete, current, or accurate, or that you have otherwise violated these Terms of Use, your account may be subject to suspension or termination, and you may be barred from using the mamagamaworld.com Website.

Placing an order

By placing an order on our website, you give us permission to use your information in order to deliver the products, the services and the information required. This also involves the agreement towards third parties who are involved in the above-described activity. By accepting our Terms of Use, we have your consent to use the information provided by you in order to exclude any possible fraud. This information could be recorded by the authorised bodies. If ou are under 18, please announce your tutor on this action.

Order info

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email and shipping address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Order confirmation

When we have received your order, we will send a confirmation email with information about your order. Check your order confirmation and make sure that everything is correct, if you have any questions about your order, please contact us immediately. Please save the order confirmation, as this contains information about your order and constitute your receipt.
When the package is sent from Mamagama, you will receive a confirmation of this via email. A receipt is also sent with the goods.

Payment

All prices are listed in USD. There are no extra charges except shipping fee.
If order accepted, you will be informed about the time and means of delivery.

Cancelation

If you regret a purchase right after you have placed your order, please contact us, as we might have time to stop the delivery. If your order has already been shipped, the same rules apply as described later in this page (see below).

My pack was not picked up in time and was sent back to your wear house. Do I get a full refund? 

If you did not pick up your pack in time and the post office sent it back to our wear house, you will receive a full refund of your merchandise, but you will not get a refund of the shipping costs.

What if I put the incorrect shipping address?

If you put the wrong shipping address you need to email us within 30 minutes of purchase following the instructions on your order confirmation. We cannot 100% guarantee the changes to go through. 

We are unable to give shipping refunds on orders where incorrect addresses have been given.

Right to exchange goods

You have the right to exchange goods in 14 days after you received the goods. That means that you can switch to a different color / size or simply return the goods if you are not satisfied with what you ordered. The only condition is that the product has not been used. Of course, you will get your money back for the goods, as soon as we have received the return and found that the product is in its original condition.

The money will be deposited to your account. Note that it may take up to two weeks before the money is back to your account because of handling and mailing. The shipping fee will still be charged to the client. If you change to another color or size, the new freight charges will be charged. 

Return costs regarding exchange of goods or return of goods, you as a customer will pay for. The customer is also responsible for making sure that the returns will arrive in original condition to us, therefore it is important that you package the product so that it is protected well.

Complaints

For any complaints, please contact us within 10 days at contact@mamagama.com.hk. We assure you that we will do our best to solve your complaints in the shortest time possible.

Colors

We cannot guarantee that the colors of our products are reproduced exactly as in reality. How colors are reproduced depends on the settings in your computer.

Copyrights

The designs, texts, graphics, structure and all information on www.mamagama.com.hk site are the exclusive property of Mamagama Limited. All works are registered with the U.S. Copyright Office.

Any use of any materials and information displayed on this website is forbidden without the written permission from Mamagama Limited.