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MAMAGAMA MATERNITY. FROM LOS ANGELES WITH LOVE. WORLDWIDE SHIPPING.
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Shipping

SHIPPING

We ship everywhere in the world from Los Angeles, California.

COVID 19 UPDATE

Due to additional safety precautions being taken by our warehouse team, orders may take a few extra days to ship out. Additionally, domestic and international shipping times may be longer than usual. 

Thank you for your patience as we work with our fulfillment and shipping partners to get your order out as quickly and safely as possible. 

HOW MUCH IS SHIPPING?

We offer free standard shipping on all domestic orders over $75

METHOD COST EXPECTED DELIVERY
Standard US Shipping $6.95 3 - 5 Business Days
Expedited UPS 2-Day $29.95 2 Business Days
International Shipping Varies By Destination

 

8 - 14 Business Days

 

DOMESTIC SHIPPING

For domestic orders, we offer free shipping on all orders over $75. If your order is under $75, we offer flat-rate standard shipping.

We also offer flat-rate Expedited UPS 2-Day. Please note, expedited shipping does not include the option of Saturday delivery.

Domestic orders typically arrive within 2-5 days once shipped. 

ORDER TRACKING

If you want to track your order, please use the tracking number given to you in the shipping confirmation email. 

INTERNATIONAL SHIPPING

We also ship internationally, to everywhere in the world. For Canada, Australia and Europe we offer flat-rate International Shipping via First Class International Mail with tracking number. Shipping times vary depending on location, time of year and local postal service. On average, packages should arrive in 1-5 weeks. 

We also offer UPS 2nd Day delivery for International orders going to Canada, Australia and Europe.

INTERNATIONAL ORDER TRACKING 

While in US, the pack can be tracked using the USPS tracking system. Once the pack arrives in the country of destination, it is introduced in the local postal office system and this is where it can be tracked. Example: Canadian Post tracking system for Canada, Australian Post tracking system for Australia, Deutsche Post tracking system for Germany and so on.

International packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees. International packages may be delayed by customs; unfortunately Mamagama has no control over this.

WHAT ARE THESE CUSTOMS FEES?

International packages may be subject to additional customs, duties, taxes or other fees. It’s a bummer, but we don’t have control over these fees and cannot not be held responsible for them. We’re also law abiding citizens and thus can’t mark orders as gifts or undervalue them for you even if you use the gift note at checkout. Please also be aware that international packages may be delayed due to customs or require pre-payment in order to release the goods.

A few notes about shipping
We do not have a working relationship with USPS. With that said, once our orders are taken to the post office, we have little control (aside from tracking the package) over the route or time it takes a package to be delivered. While nearly all items arrive quickly and without issue, occasionally USPS drops the ball and sends your package on a trip of it's own. We get as frustrated by this as you do. Please know that if we could hand deliver each and every one of our orders, we would.

We cannot accept responsibility for packages that appear, through tracking, to have been delivered but are presumably stolen from mailboxes or doorsteps.
Please make sure the address you provide us with is correct. We cannot replace merchandise that was shipped to the wrong address if the address provided to us is no longer your address.

 

What if my package is lost or stolen?


We are not responsible for lost or stolen packages. Please check with your local USPS if you believe your package has been lost or stolen. Packages that are lost by USPS will be replaced after 30 days of non-movement for domestic orders and 8 weeks for international. Please note that refunds are not issued on lost packages. Always contact us directly with any issue.

 

My pack was not picked up in time and was sent back to your wear house. Do I get a full refund? 

If you did not pick up your pack in time and the post office sent it back to our wear house, you will receive a full refund of your merchandise, but you will not get a refund of the shipping costs.

What if I put the incorrect shipping address?

If you put the wrong shipping address you need to email us within 30 minutes of purchase following the instructions on your order confirmation. We cannot 100% guarantee the changes to go through. 

We are unable to give refunds on orders where incorrect addresses have been given.

What if nobody is in when my order is being delivered?

Our courier will leave a notice if nobody is at home to receive the order.  Please contact your local post office once you received the notice. Our delivery may try to deliver your item up to 2 times, if nobody is in then it may be returned to our warehouse and you will be charged for the delivery of this.