Welcome. We appreciate your participation and value your personal privacy at our website, mamagama.com.hk. We respect your privacy and are committed to maintaining and using this information responsibly. You may submit personal information to our website in numerous ways. We collect information when you register or update your account, log-in, place an order, opt-in to receive our emails, shop online, request a catalog, or participate in a contest, promotion or survey. This information may include, but is not limited to, name, email address, billing and shipping address, credit card information and phone number.
We also automatically collect non-personal information when you access our website. This information can include, among other things, the type of browser you are using, the third party website from which your visit originated, the operating system you are using, the domain name of your Internet service provider, the search terms you use on our website, the specific web pages you visit, and the duration of your visits.
When you place an order on mamagama.com.hk, we use this information to process and track your order and contact you via email, postal mail or phone if we have any questions or concerns regarding your order. If you provide an email address during checkout, you will also receive order and shipping confirmation emails.
We see the task of safeguarding your personal information as an important one. The only time where we may share your personal information with a third party outside of the company is in response to a legal process where we believe your actions may violate applicable laws, or where we believe your actions threaten the rights, property or safety of our company and its users (or the general public).
We may also send you marketing emails. At various points on our site you have the option to join our email list. Also, if you provide us with your email address either on the home page, when you register, place an order, enter a contest or during checkout, you may automatically be added to our email list as well and receive marketing or promotional information from us. If you do not wish to receive our marketing emails, you may opt-out by clicking on the unsubscribe link found at the bottom of all our marketing emails, or requests can be sent to the contact us page.
We take steps consistent with commercially reasonable industry standards to assure that any personal information collected from you is secured from loss, misuse or unauthorized access while under our control. Please note that despite our efforts to protect information provided to us, we cannot guarantee that such information will not be lost, disclosed or accessed by accidental circumstances or by the unauthorized acts of others.
At any time, you can edit your personal information during the registration process, and as often as you like. Anyone who experiences problems with our service, or just has questions about our service, please contact us at the contact us page.